Luxury hotels are enjoying both record room rates and an unprecedented occupancy.
At the same time they struggle to attract and keep workers – suffering the highest turnover rates of any sector in the Australian economy together with chronic skill and labour shortages.
With the highest proportion of low wage workers – almost two-thirds earn less than $25,000 per year – and with the highest rate of injury of women workers in the country, and overall injury rates second only to construction, it’s little wonder.
To fulfil the potential for the sector to become a stable and prominent part of the Australian economy, there is a desperate need for all stake holders to work together to create better jobs, better hotels.
